Last Updated: 1st January 2026

This Cookie Policy explains how DrainXpert (“we”, “us”, “our”) uses cookies and similar technologies when you visit our website.

By continuing to use our website, you agree to our use of cookies in accordance with this policy, unless you choose to disable them via your browser or cookie settings.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites function properly, improve performance, and provide insights into how visitors use the site.

Cookies may be:

• Session cookies – deleted when you close your browser
• Persistent cookies – remain on your device for a set period or until deleted

2. How We Use Cookies

We use cookies to:

• Ensure the website functions correctly
• Improve performance and usability
• Understand how visitors use our website
• Remember user preferences
• Support marketing and analytics activities (where consent is given)
  

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be switched off. They are usually set in response to actions such as:

• Submitting forms
• Navigating pages
• Accessing secure areas

Without these cookies, some parts of the website may not work correctly.

3.2 Performance & Analytics Cookies

These cookies help us understand how visitors use our website by collecting anonymous information such as:

• Pages visited
• Time spent on the site
• Traffic sources
• Error messages

This helps us improve site performance and user experience.

Example tools may include:

• Google Analytics or similar platforms
  

3.3 Functional Cookies

These cookies allow the website to remember choices you make, such as:

• Language preferences
• Form inputs
• Region or location settings

They help provide a more personalised experience.

3.4 Marketing & Targeting Cookies

These cookies may be used to:

• Deliver relevant advertising
• Measure the effectiveness of marketing campaigns
• Track engagement across websites

These cookies are only used with your consent.

4. Third-Party Cookies

Some cookies may be set by third-party services that appear on our website, such as:

• Analytics providers
• Embedded content (e.g. videos, maps)
• Marketing platforms

We do not control these cookies. Please refer to the relevant third party’s privacy and cookie policies for more information.

5. Managing Your Cookie Preferences

You can manage or disable cookies at any time through:

• Your browser settings
• The cookie consent banner (if enabled on the website)

Browser Links:

• Chrome: https://support.google.com/chrome/answer/95647
• Edge: https://support.microsoft.com/help/4027947
• Firefox: https://support.mozilla.org/kb/enable-and-disable-cookies
• Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471

Please note: Disabling certain cookies may impact website functionality.

6. Legal Basis for Using Cookies

Where required by law (e.g. UK GDPR and PECR), we:

• Use strictly necessary cookies based on legitimate interest
• Only use analytics and marketing cookies with your explicit consent
  
  

7. Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

8. Contact Us

If you have questions about our use of cookies or this policy, please contact:

DrainXpert
📧 info@drainxpert.co.uk